Jobs Plus Community Coach
Jobs Plus Community Coach
POSITION SUMMARY: The Jobs Plus Community Coach’s primary responsibilities are to conduct informal interviews with residents through surveys, share Jobs Plus Program opportunities, identify barriers to employment/training and connect them with appropriate resources. This will include, assisting with the outreach efforts to solicit participation involving: workshops, seminars, focus group and activities for residents that promote self-sufficiency for becoming gainfully employed with living wage jobs. Provide advocacy and guidance to participants of the Jobs Program to assist with addressing residents’ self-development, educational, employability and support service needs for selecting a career path. The Community Coach will gather this information and submit reports to the to the Program Director and follow-up on referred services.
MAJOR DUTIES AND RESPONSIBILITIES:
Undertakes and performs the following and other work-related duties as assigned:
- Timely and professional presentation.
- Maintain open communication with supervisors, colleagues and residents.
- In collaboration with the residents, Case Managers and grant partners, develop effective job coaching and employment plans.
- Communicate with residents to understand their goals, ambitions and challenges.
- Assist residents to discover and overcome their personal barriers and set goals.
- Support residents in the development of their community mobility skills.
- Support residents in the development of their motivation and job skills.
- In collaboration with residents, Case Managers and grant partners, advise and support the implementation of workplace accommodations.
- Ensures confidentiality of conversations and documentation.
- Continually assess the vocational, social, communication and independent skills required by the specific job setting.
- Perform community outreach and provide guidance to residents as needed.
- Provide a summary of community activities to the Case Managers.
- Coordinate outreach and marketing activities with community and grant partners.
- Meet monthly with Program Director to review outreach activities, concerns and needs of the residents.
- Collect and compile data for monthly summary reports.
- Make home visits, as appropriate, to assess needs and supports.
- Attend scheduled community and employment events.
- As required, maintains accurate, timely and descriptive notes from contacts with residents in a database.
- Ability to organize workshops and training sessions addressing education, employment, and self-sufficiency.
- Ability to generate interest in community programs conducted by public and private sector organizations and agencies.
- Ability to work independently and as a team.
- Ability to use sound judgment in dealing with others, and resolving issues and problems.
- Knowledgeable of Microsoft Office programs, basic internet navigation, and social media applications.
- Perform other duties as assigned by the Supervisor.
